Lumi Accord Privacy Policy

This Privacy Policy describes how Lumi Accord ("we", "us", or "our") collects, uses, and protects the personal information of users who access our financial analysis platform via https://lumiaccord.net. We are committed to maintaining the highest standards of data protection in full compliance with the Personal Data Protection Act (PDPA) of Singapore.

Categories of Data Collected

To provide a secure and functional operating environment, we process the following types of information:

Identity and Contact Information

Information provided during registration, such as full name, email address, and phone number, necessary for account management and identity verification.

Verification and Compliance Data (KYC)

Documentation collected to validate the user's identity. This process is essential for fraud prevention and ensuring the integrity of our digital ecosystem in line with Singapore's AML/CFT standards.

Technical and Usage Identifiers

Data such as IP addresses, browser types, system logs, and metadata related to interactions with our analytical tools.

Support and Security Metadata

Records of interactions with our technical support team and security logs related to account activities for monitoring and threat prevention.

Legal Basis and Purposes of Processing

We process personal data based on the performance of a contract, compliance with legal obligations in Singapore, and our legitimate interest in ensuring platform security. Purposes include:

Account Management: Maintaining and securing the user profile.
Security Monitoring: Preventing illicit activities and unauthorized access.
Technical Support: Managing user queries and troubleshooting.
Service Optimization: Improving platform tools based on aggregated, anonymous data.

Data Security and Retention

Lumi Accord adopts advanced technical and organizational security measures, including SSL/TLS encryption, to protect information. Data is retained only for the period strictly necessary to fulfill the described purposes or according to the statutory retention periods required by Singapore law.

Your Rights (PDPA)

In accordance with the PDPA, you have the right to access, correct, or withdraw consent for the processing of your personal data. To exercise these rights, please send a verifiable request to our Data Protection Officer (DPO) via [email protected].

Last Updated: March 11, 2026.